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I live out of state

Managing a parent's care from somewhere else, without moving them twice.

Quick answer

Managing a parent's care from somewhere else, without moving them twice.

HomeBy SituationI live out of state

Distance makes everything slower. The goal is a setup that does not require you to be there to work.

Short answer

Managing a parent's care from somewhere else, without moving them twice.

What to do, in order

  1. Build a plan that survives a bad-weather week. The test of a setup is whether it holds when you cannot get on a plane and nobody can safely drive to check.
  2. Recruit local eyes. A Meals on Wheels driver at the door several days a week notices things a weekly phone call will not.
  3. Get the paperwork in place early. Medical power of attorney, HIPAA authorisations, and being listed as an authorised contact.
  4. Establish one local point of contact. A geriatric care manager, a trusted neighbour, or an advisor.
  5. Visit at an unhelpful time. Arrive on a weekday evening rather than for a planned weekend.

Questions families ask

What happens after I make an Adult Protective Services report in Suffolk County?

Suffolk County APS caseworkers investigate allegations of abuse or neglect of impaired adults living in the community who depend on others for basic needs, and per the county's own published FAQ, caseworkers have 60 days to complete an assessment after intake. The investigation determines whether the person meets APS criteria and what services or protective interventions may be needed.

Is there a statewide phone number for adult protective services if I'm not sure whether to call Nassau or Suffolk directly?

Yes - New York maintains a statewide OCFS/HSCC number for adult services information and APS routing: 1-844-697-3505. This can help route a call correctly if you're unsure whether Nassau County Adult Protective Services (516-227-8395) or Suffolk County Adult Protective Services (631-854-3232) is the right direct line for your situation.

My parent is being discharged from a Northwell Health hospital on Long Island - who helps plan next steps?

Northwell Health is the largest healthcare system in New York State, with Long Island hospitals including North Shore University Hospital (Manhasset), Long Island Jewish Medical Center (New Hyde Park), Huntington Hospital, Glen Cove Hospital, Mather Hospital (Port Jefferson), South Shore University Hospital (Bay Shore), LIJ Valley Stream, and Peconic Bay Medical Center (Riverhead). Each hospital has its own discharge planning staff who coordinate a patient's transition to home care, rehabilitation, or a skilled nursing facility.

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