Yes - New York maintains a statewide OCFS/HSCC number for adult services information and APS routing: 1-844-697-3505. This can help route a call correctly if you're unsure whether Nassau County Adult Protective Services (516-227-8395) or Suffolk County Adult Protective Services (631-854-3232) is the right direct line for your situation.
What to do next
Because APS in New York is administered separately by each county's Department of Social Services rather than through one centralized state hotline, knowing which county's office to call assumes you already know where the affected adult lives, which isn't always straightforward, for example if a parent splits time between two homes, or a family is coordinating care across county lines. The statewide OCFS/HSCC routing number, 1-844-697-3505, exists as a fallback for exactly this kind of situation, helping direct a caller to the correct county APS office rather than requiring the caller to already know Nassau's 516-227-8395 or Suffolk's 631-854-3232 direct lines. It's a reasonable number to keep on hand alongside the direct county lines, particularly for extended family members who don't live locally and may not know the county-specific reporting structure Nassau and Suffolk both operate under.
Related questions
- How do I report suspected elder abuse or neglect in Nassau County?
- How do I report suspected elder abuse or neglect in Suffolk County?
- Who actually investigates elder abuse reports in New York - a state agency or the county?
- What happens after I make an Adult Protective Services report in Suffolk County?
